Bok33 Terms and Conditions — Complete English Version

Bok33 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between the user of the Platform ("User" or "you") and bok33.

Bok33 reserves the right to amend these Terms and Conditions at any time. Notice of any changes will be posted on the Platform, and your continued use of the Platform following such changes will be deemed acceptance of the updated terms.

• These Terms and Conditions are available in both English and Bengali. In the event of any conflict between the two versions, the Bengali version shall take precedence.
• bok33 reserves the right to revoke any user's access without providing a reason, though this is generally applied in cases of rule violations.
• These Terms and Conditions should be read alongside our Privacy Policy and Responsible Gaming Policy.
• Any dispute with bok33 will be resolved through international arbitration procedures.

The following conditions must be met to open an account on bok33. Failure to comply with these Terms and Conditions may result in account closure at any time, even if the account was created without prior verification.

• Age Requirement: Users must be at least 18 years old. Opening an account as a minor is strictly prohibited and will be treated as a legal violation.
• One Account Policy: Only one account is permitted per individual, household, device, or IP address.
• Accurate Information: The name, date of birth, address, and contact information provided at registration must be accurate and complete.
• KYC Verification: A national ID card, passport, or driving licence must be submitted prior to withdrawal. bok33 reserves the right to hold withdrawals until verification is complete.
• Password Security: Keeping your account password confidential is your own responsibility. You are liable for any activity carried out on your account by another person.

Making a deposit on bok33 is simple and secure. We support the most widely used payment methods in Bangladesh. The key deposit rules are outlined below.

• Funds deposited must come from a payment account registered in the user's own name. Third-party payments will not be accepted.
• bok33 reserves the right to place any suspicious deposit on hold pending investigation.
• If a deposit is unsuccessful, please contact the support team immediately. bok33 is not responsible for deposit failures caused by payment gateway issues.
• A maximum daily deposit limit may apply, depending on the user's verification level and account history.

The withdrawal process at bok33 is transparent and secure. KYC verification must be completed before any withdrawal can be made. Withdrawals from unverified accounts will not be processed.

• The minimum withdrawal amount is BDT 1,000. The maximum limit depends on your account verification level.
• Withdrawal requests are typically processed within 24–72 hours. Mobile Banking and Nagad withdrawals are usually instant.
• Withdrawals must be made to the same payment method used for the original deposit — this is a mandatory anti-money laundering requirement.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.
• Where fraud is suspected, bok33 reserves the right to cancel withdrawals and launch an investigation.

Bok33 bonus offers are provided under genuine and fair terms. There are no hidden conditions — the full terms of each bonus are clearly stated on the promotions page.

• Welcome Bonus: New users will receive a welcome bonus on their first deposit. To withdraw this bonus, a minimum wagering requirement of 10x must be met.
• Reload Bonus: The weekly reload bonus is available to selected users. Terms and conditions are provided with the bonus offer.
• Free Spins: A maximum withdrawal limit may apply to winnings from free spins, as specified in the offer.
• Multiple Bonuses: Multiple bonuses cannot be combined at the same time unless explicitly stated in the promotion.
• Bonus Expiry: Every bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.

All game outcomes on bok33 are determined by internationally certified RNG (Random Number Generator) technology. Neither bok33 nor any third party has any influence over game results.

• The RTP (Return to Player) rate for all games is set by the game provider and verified by third-party auditors.
• If a game is interrupted mid-session due to a technical fault, the bet amount will be refunded or the game will be restarted.
• Odds for live matches in Sports Betting may change at any time. If the odds change before a bet is confirmed, bok33 will accept the bet at the confirmed odds.
• Any dispute regarding a game outcome must be reported to the support team within 72 hours. Complaints submitted after this period may not be considered.

The following activities are strictly prohibited on bok33. Any violation of these prohibitions will result in permanent account closure and legal action where necessary.

• Multiple Accounts: Creating multiple accounts for the same individual, or opening an account in a family member's name to claim bonus benefits, is strictly prohibited.
• Bots & Automation: The use of bots, scripts, auto-clickers, or any other automated software for gameplay is strictly prohibited.
• Money Laundering: Any attempt to launder illicit funds through bok33 is strictly prohibited and will be reported to the relevant legal authorities.
• Fraud: Payment fraud, chargeback abuse, promotion misuse, or any other form of fraudulent activity is strictly prohibited.
• Account Sale or Transfer: Selling, transferring, or renting your account to another person is strictly prohibited.
• System Hacking: Any unauthorized attempt to access bok33's servers, software, or network constitutes a serious criminal offence.

Bok33 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• In the event of a violation of any clause of the terms and conditions.
• If required documents are not submitted within the specified timeframe after a KYC verification request has been made.
• When unusual or suspicious activity is detected on an account, pending investigation.
• When a user requests self-exclusion.
• Upon instruction from legal authorities or by order of a regulatory body.

Users may close their account at any time. Any valid balance will be returned, but bonus balances will be forfeited.

Bok33 believes gaming is a form of entertainment — not a reliable source of income. We encourage all users to play responsibly and are actively committed to preventing problem gambling.

• Deposit Limit: Users can set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: A temporary break of 24 hours to 30 days can be taken.
• Self-Exclusion: You can request a long-term or permanent self-exclusion.
• Reality Check: Users will be periodically reminded of how long they have been playing.
• Protection of Minors: Parents and guardians are advised to use parental control software on devices accessible to minors.

Bok33 places the highest priority on protecting users' personal data and follows international data protection standards.

• All personal user data is protected through SSL encryption.
• Personal data is never sold to third parties. Information may only be shared where required by law or upon request from a regulatory authority.
• Payment information is not stored directly on bok33's servers — all transactions are handled through a secure payment gateway.
• Users may view, correct, or request deletion of their personal information.

To read our full Privacy Policy, visit our Privacy Policy Read page.

Bok33 strives to maintain consistent service quality. However, bok33's liability is limited under the following circumstances.

• bok33 is not liable for service disruptions caused by internet outages, server maintenance, or technical faults.
• bok33 is not responsible for any account information exposed due to the user's own negligence.
• bok33's liability is limited where transactions are delayed or fail due to faults with third-party payment gateways.
• bok33 is not liable for service interruptions caused by unforeseen natural disasters, war, or government-imposed restrictions.

Bok33 reserves the right to update or modify these Terms and Conditions, in whole or in part, at any time. Users will be notified of any changes via a banner notice on the Platform or by email.

Continued use of bok33 after any changes will be considered acceptance of the updated terms and conditions. If you do not agree with the new terms, please contact our support team to close your account.